01
HOW TO CLAIM
ONE MESSAGE. THAT'S IT.VK
VELDKIT SUPPORTEXAMPLE CHAT
Hi, order VK-10431. I creased the left mirror piece.
No stress. Cutting a new 05 Mirror L today, posting tomorrow.
Tracking: PN 4471 2290. Take your time with it.
01DAY 0
SEND A PHOTOWhatsApp your order number and a photo of the piece. The number on the liner tells us exactly which one.
02DAY 1
WE CUT ITSame numbered piece, same film, cut for the vehicle on your order.
03DAY 2
IT ARRIVES FLATPosted within 2 working days. Small pieces come in an envelope, so you're back at it quickly.
02
WHAT'S COVERED
FITTING MISTAKESCREASES & FOLDSThe film folds on itself or a crease sets in while you lift and reposition it.
TRAPPED DIRTDust or grit under the film that you can't squeegee out without ruining the piece.
STRETCHEDPulled too hard around a curve, so the piece no longer matches the panel.
CROOKED OR WRONG SPOTStuck down off-line, or on the wrong panel. The dashed shape shows where it should sit.
03
WHAT ISN'T
AND WHYDAMAGE AFTER FITTINGStone chips, scrapes and branch marks on fitted film. That's the film doing its job. It took the hit so your paint didn't.
KIT ORDERED FOR THE WRONG VEHICLEDifferent vehicles, different panels, different cut. The guarantee doesn't cover it, but you're not stuck: send the kit back unused and we'll swap it for the right one at cost.